WHO’S ELIGIBLE?

Members and spouses who have coverage through Blue Cross Blue Shield of Georgia or UnitedHealthcare are eligible for incentives. Dependents are not eligible for incentives or biometric screenings.

*The Be Well SHBP program does not apply to Kaiser Permanente or the Medicare Advantage Options.

BEWELL SHBP BENEFITS BCBSGa OR UNITEDHEALTHCARE MEMBERS AND SPOUSES BCBSGa OR UNITEDHEALTHCARE DEPENDENTS 18+
Incentives
RealAge® test
Sharecare App/Desktop Companion
Biometric Screening
2018 Physician Screening Form
Telephonic/Online Well-Being Coaching
Well-being Challenges and Activities

TO EARN YOUR WELL-BEING INCENTIVE CREDITS, COMPLETE THE FOLLOWING STEPS BETWEEN JANUARY 1ST AND NOVEMBER 30TH, 2018:

Earn 240 well-being incentive credits

  • ASSESS YOUR HEALTH

    Complete your RealAge®. A confidential, online questionnaire that will take about 15 minutes to complete.

  • KNOW YOUR NUMBERS

    Complete a Biometric Screening. You have two options: through your physician using
    the 2018 Physician Screening Form or at an SHBP-sponsored Screening Event.

Note: Incentive credits cannot be awarded until completion of the RealAge test.

Biometrics, Telephonic Coaching and Online Pathways taken before completion of the RealAge test can only be applied to incentive credits upon RealAge test completion.

Earn up to 240 additional well-being incentive credits (after completing the RealAge test):

Complete the coaching pathway, online pathway or a combination of both.

  • TELEPHONIC COACHING PATHWAY

    Actively engage in telephonic coaching. Earn 60 well-being incentive credits for one completed coaching call per calendar month. You can earn 60 well-being incentive credits up to 4 times, for a maximum of 240 well-being incentive credits

    Note: You may complete as many coaching calls as you like in a month; however, a maximum of one call in a calendar month qualifies you for the 60 well-being incentive credits.

  • ONLINE PATHWAY

    Track your healthy behaviors and make progress. Earn 120 well-being incentive credits when you record 60 green days within a 90 day period using the green day tracker.

    • First opportunity period: January 1st – March 31st, 2018.
    • Second opportunity period: Earn 60 green days within 90 consecutive days
      between April 1st – November 30th, 2018.

    Note: Well-being incentive credits can be earned by logging 8 health trackers daily within the Sharecare app or on the online platform.

    Incentive credits cannot be awarded until completion of the RealAge test. Telephone calls completed or green days earned before completion of the RealAge test can only be applied to incentive credits upon RealAge test completion.

ARE YOU GETTING THE CREDITS YOU DESERVE?

You and your covered spouse are each eligible to earn up to 480 well-being incentive credits to offset eligible medical and pharmacy expenses. The earlier you complete these actions, the earlier you will receive your credits and will be able to start using them.

As you earn credits, the State Health Benefit Plan (SHBP) deposits them into the accounts below to help you offset eligible medical expenses:

BLUE CROSS AND BLUE SHIELD OF GEORGIA MYINCENTIVE ACCOUNT (MIA)

  • Health Maintenance Organization (HMO)

BLUE CROSS AND BLUE SHIELD OF GEORGIA HRA

  • Health Reimbursement Arrangement (HRA)

UNITEDHEALTHCARE HEALTH INCENTIVE ACCOUNT (HIA)

  • Health Maintenance Organization (HMO)

APPEALS

ALL THE INFORMATION YOU NEED FOR A 2017 WELL-BEING INCENTIVE CREDITS APPEAL.

Members and covered spouses who wish to appeal a 2017 well-being incentive credits distribution for well-being activities completed in 2017, please use the forms below for instruction and submission.

DEADLINE

Appeals, along with the requested documents, must be submitted by 5:00 pm, ET January 31st, 2018. Well-Being Incentive Credits Appeals submitted after this date will be denied.

LEVEL1 – WELL-BEING INCENTIVE CREDITS APPEALS

To file a Well-Being Incentive Credits Appeal, complete all applicable sections on the Level 1 – 2017 Well-Being Incentive Credits Appeal form, sign and date the form and submit according to the instructions on the form.

If the 2017 Incentive Action in question was not satisfied due to circumstances beyond your control, you should explain why in the space provided on the 2017 Well-Being Incentive Credits Appeal Form. Examples of “circumstances beyond your control” include, but are not limited to, the following: longterm hospital stay and hospice stay.

You should submit the form, along with the supporting documentation. An example of appropriate supporting documentation includes:

  • A copy of the completed 2017 Physician Screening Form and proof that it was sent to Sharecare by December 15, 2017 (if applicable).
  • A copy of the Know Your Numbers Form as proof of onsite screening participation upon completion at an SHBP sponsored event.
  • A copy of the Well-Being Report you received upon completion of the online Well-Being Assessment® through BeWellSHBP.com
  • A print screen of the rewards balance page to show completion of telephone coaching or the online pathway.

Instructions are included on the form.

LEVEL 1 WELL-BEING INCENTIVE CREDITS APPEAL FORM

LEVEL 2 – FORMAL APPEAL

If your Level 1 – 2017 Well-Being Incentive Credits Appeal is denied, you may file a Formal Appeal, which must be postmarked within fifteen (15) calendar days following the date of the 2017 Level 1 – Well-Being Incentive Credits Appeal decision. To file a Formal Appeal, you must complete the Level 2- 2017 Well-Being Incentive Credits Appeal Form and attach a copy of the 2017 Level 1- Appeal decision, along with any supporting documentation.

Instructions are included on the form.

LEVEL 2 WELL-BEING INCENTIVE CREDITS APPEAL FORM

Generally, a decision by the Formal Appeal committee will be issued within 30 thirty (30) calendar days following receipt. The written notice of the decision by the Committee is the final step in the administrative proceedings and will exhaust all administrative remedies.

HOW TO SUBMIT:

Complete the required forms, sign and date and then submit using one of the following:

Email: BeWelllSHBP.appeal@sharecare.com
Fax: 615-261-1418
Mail: Sharecare
Attention: State Health Benefit Plan Appeal
701 Cool Springs Blvd.
Franklin, TN 37067